Question:
It's been several months now (probably approaching half a year mark) since CIBA
Vision Clear Care peroxide-based contact lens care solution became unavailable.
Stores still keep the price tags on the shelves, but it looks like it might take
quite some time before this product reappears, if ever. I tried to use what
appears to be a similar peroxide-based system - AMO Ultracare, but the results
are terrible. My two-week soft lenses become essentially unwearable in one week.
This never happened with CIBA's product. I don't know what is the reason of
that. I wonder whether there are any other peroxide-based systems available in
the US (I don't see anything in the stores, but maybe there's something that can
be ordered online?). Or maybe there's a way to order the Clear Care online,
assuming it is available somewhere else? Any experience about Value Vision Eye Care?
Answer:
Beginning in April, customers will see increasing supplies of Clear
Care® and AOSEPT® as retail stores receive them and stock their
shelves. AQuify® MPS will begin shipping in the second quarter and
other products will follow.
We regret any inconvenience this temporary supply issue may have
caused. While there have been some shortages in a few cities, many
stores continue to have CIBA Vision lens care products on their
shelves. CIBA Vision encourages consumers to check supermarkets,
grocery stores, and pharmacies in their area for remaining products as
we re-supply local retailers. Eye Care Professionals and patients can
remain confident that CIBA Vision Lens Care products in their offices
and on retail shelves meet the highest standards of quality. New
supplies are increasing and customers will continue to find good value
in the features and benefits of all CIBA Vision lens care products. "
